Cookie Policy

1. Who we are

In this Cookie Policy, we”, “us” or “our” means Xplore Group nv, with its registered office at Veldkant 33A, BE-2550 Kontich and with company number BE 0865.300.673. We act as controller for the personal data we gather through your use of our website (https://www.xploregroup.be).

 

Since our Website makes use of “cookies”, we would like to inform you about the different types of cookies we use and which cookies our service providers use and how you can manage and block cookies.

 

If you have any questions, concerns or complaints regarding this Cookie Policy or our use of cookies or you would like to revoke your consent, you can contact our privacy department:

 

(a)         Via-mail: COPS@Xploregroup.be, attn. Data Security responsible;

(b)         By post: Xplore Group NV attn. COPS, Veldkant 33A, B-2550 Kontich

 

This Privacy Policy was revised last on 15/01/2021.

2. Cookies

What are cookies?

 

Cookies are small pieces of data that a website asks your browser to store on your computer, laptop or mobile device when you visit a website or certain pages of that specific website. The cookie allows that website to “remember” your actions or preferences over time and to apply them during subsequent visits, for example your preferred language.

 

Cookies usually contain the name of the website where the cookie has come from, how long the cookie will remain on your device (its expiry date), and a value which is usually a randomly generated unique number.

 

A distinction is made between strictly necessary cookies and other cookies.

 

The strictly necessary cookies are necessary for the proper functioning of the Website, for example for the security of our Website and its accessibility. By virtue of the applicable legislation, we are not required to ask your consent to use such cookies.

 

A further distinction on the basis of the category can be made according to the specific purpose of the cookie. For each of these categories (unless they are strictly necessary), we will ask your consent.

 

Cookies can be divided into the following categories:

 

(a) Permanent cookies and session cookies: The task of a permanent cookie is to recognize the web browser with a view to repeat visits to the Website, while the task of a session cookie is to recognize the web browser during the visit to the Website. Permanent cookies will remain stored on your computer or mobile device. Session cookies will be deleted at the end of every session.

 

(b) First party cookies and third party cookies: first party cookies are set by the Website itself. Third party cookies are set by other websites than our Website. This happens when our Website incorporates elements from other websites, such as social media plug-ins or advertisements that are put on our Website.

 

(c) Performance cookies and functional cookies: performance cookies monitor how the visitor uses the Website. This enables the website administrator to adjust and optimize the content and ease of use of the Website (for example: how many people have visited the different pages on the Website and which language is the most popular amongst our visitors). Functional cookies are cookies that remember your preferences when you use the Website, such as your chosen language, and will make the Website more user-friendly and enhancing your user experience.

 

Cookies will not always contain personal data but may contain information that may lead to your identification, in which case such cookie shall be treated as personal data. To the extent a cookie can be considered as personal data, our Privacy Policy will apply. More information about privacy, data protection and your rights can be found in the Privacy Policy

Which cookies do we use?

 

Strictly necessary cookies: These are required for the operation of our Website. They include for example cookies that enable you to log in. No consent for these cookies is required.

 

NameCategoryPurposeRetention period
wordpress_[hash]WordPressto store the authentication details on login.session
wordpress_logged_in_[hash]WordPressto indicate when you are logged in, and who you are.session
wp-wordpress_test_cookieWordPressto check if the cookies are enabled on the browser to provide appropriate user experience to the users.session
wp-settings-{time}-[UID]WordPressto customize the view of your admin interface and the front-end of the website.1 year
wp-wpml_current_languageWordPressLanguage1 day

 

Other cookies: These cookies can be divided into different categories, as mentioned earlier in this Cookie Policy. For these cookies, your consent is required.

 

NameCategoryContent of cookieRetention period
_gaGoogle AnalyticsGA1.2.1730016921.16147717722 year
_gidGoogle AnalyticsGA1.2.1151148094.16147717722 year

 

Third party cookies: These cookies are set by other websites than our Website. This happens when our Website incorporates elements from other websites, such as social media plug-ins or advertisements that are put on our Website. For these cookies, your consent is required.

 

NameCategoryPurposeRetention period
_grecaptchareCAPTCHAFunctional: Provide spam protectionsession
hubspotutkHubSpotMarketing: Store and track a visitor’s identitysession
messagesUtkHubSpotPreferences: Store browser details13 months
__hstcHubSpotMarketing: Store time of visit13 months
__hsscHubSpotFunctional: Store anonymized statistics30 minutes
_hjSessionUser_HotjarStatistics: Store a unique user ID1 year
_hjSession_HotjarFunctional: Provide functions across pagessession
_hjAbsoluteSessionInProgressHotjarStatistics: Store unique visitssession
_hjRecordingLastActivityHotjarStatistics: Store performed actions on websitesession
wp-wpml_current_languageWPMLFunctional: Store language settings1 day
wfwaf-authcookieWordfenceFunctional: Read to determine if the user is logged in1 day
_li_id.xxxxLeadinfoFunctional: to determine if the visitor is a new visitor or a returning visitorsession
_li_ses.xxxxLeadinfoFunctional: to determine which pages were visited during their session2 year
_clckMicrosoft ClarityMarketing/Tracking: store a unique user ID1 year
_clskMicrosoft ClarityStatistics: store and combine pageviews by a user into a single session recording1 day
MUIDMicrosoft ClarityMarketing/Tracking: store and track visits across websites1 year

Cookies used by our partners

Our Website makes use of social media plugins. These social media partners use third party cookies. The following social media partners are used: Twitter, Facebook, Google+ and YouTube. We refer to article 5 of the Privacy Policy for how we use these social media plugins. For your information, we will also provide you the links to the relevant cookie policies:

(a) Twitter: https://help.twitter.com/en/rules-and-policies/twitter-cookies;

(b) Facebook: https://www.facebook.com/policies/cookies/

(c) Google+: http://www.google.com/policies/technologies/cookies/;

(d) YouTube: https://policies.google.com/technologies/cookies?hl=en.

Managing and blocking cookies

When visiting the Website visitors will be informed (by means of a pop-up) which cookies are being used by us, and we will ask the visitor’s consent for the use of each of the cookies. You can at all times manage or delete cookies using the settings on your internet browser, allowing you to refuse some or all cookies, except for the strictly necessary cookies, since these cookies are essential for the visitor to browse the Website and its features. Turning off cookies will limit the service that we are able to provide and may affect your user-experience. Deleting cookies may result in manually adjusting preferences every time you visit our Website.

For more details about controlling and/or deleting cookies, visit the page corresponding to your browser for more information:

  • https://support.google.com/chrome/answer/95647?hl=en (Chrome);
  • https://support.apple.com/kb/PH21411 (Safari);
  • https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
  • https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-Website-preferences (Firefox);
  • http://www.opera.com/help/tutorials/security/cookies/ (Opera);
  • https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge);
  • or visit, http://aboutcookies.org/how-to-delete-cookies/.

3. Amendments to the Cookie Policy

We reserve the right to make amendments to this Cookie Policy. The most recent version of the Cookie Policy can be consulted on our Website.